Privacy policy

1Information We Collect

We collect only the information that is necessary to run our business smoothly and deliver your orders accurately.

This may include:

• Your name
• Email address
• Phone number
• Shipping and billing address
• Order and purchase details
• Payment confirmation
• Technical data such as IP address, device type, and browser for website performance and security

We may also collect information when you:

• Create an account
• Subscribe to our newsletter
• Contact customer support
• Participate in promotions or surveys

2How We Use Your Information

Your information is used to:

• Process and deliver your orders
• Communicate order updates and delivery status
• Provide customer support
• Improve our products, services, and website experience
• Prevent fraud and misuse of our platform
• Send promotional messages or offers only if you choose to receive them

We do not use your data for any purpose unrelated to our business operations.

3Data Retention

We keep your personal information only for as long as necessary to:

• Complete your orders
• Provide after-sales support
• Meet legal, tax, or accounting requirements

When your data is no longer required, it is securely deleted or anonymized.

4Sharing of Information with Third Parties

We respect your trust and do not sell or trade your personal information.

However, limited information may be shared with trusted third parties strictly for operational purposes, such as:

• Courier and logistics companies for order delivery
• Payment processors to complete transactions
• Website hosting and technical service providers

All such partners are required to handle your data confidentially and use it only to perform their assigned services.

5Account Security

If you create an account with us:

• You are responsible for keeping your login credentials confidential
• You should not share your password with anyone
• Any activity carried out through your account is considered your responsibility

We reserve the right to suspend or terminate accounts if suspicious, illegal, or abusive activity is detected.

6Cookies & Tracking Technologies

Our website uses cookies to:

• Remember your preferences
• Keep items in your shopping cart
• Analyze website traffic
• Improve site speed and performance

Cookies do not give us access to your device or personal files.

You can disable cookies from your browser settings, but some features of the website may not function properly without them.

7Your Rights

You have the right to:

• Request access to your personal data
• Correct inaccurate or outdated information
• Request deletion of your data where legally possible
• Withdraw consent for marketing communications at any time

To exercise these rights, simply contact us using the details provided below.

8Data Protection & Security Measures

We use appropriate technical and organizational safeguards to protect your information against:

• Unauthorized access
• Loss or misuse
• Alteration or disclosure

While no online system can guarantee 100% security, we continuously improve our measures to keep your data safe.

9Third-Party Websites

Our website or social media pages may contain links to third-party websites. We are not responsible for their privacy practices and recommend reviewing their policies separately.

10Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology, or legal requirements.

Any updates will be posted on this page with a revised date.

11Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact us: